Head of Client Care

London, England, United Kingdom · Operations

Description

Head of Client Care at TrueLayer

At TrueLayer, we know our clients trust us with their technology. And therefore we believe it is our utmost responsibility to ensure our products operate and function as they are meant to so that our client’s get the most out of them, that enable their products to succeed. In the instances where our products fall short, ensuring that our client’s needs and concerns are addressed in a prompt and successful manner, is the primary role of our Client Care team.

The Head of Client Care is a role which will shape that engagement with our clients so that we meet the high bar our clients expect of us.

Who we are:

At TrueLayer, we build universal APIs that allow companies to access the financial data of their customers, securely and efficiently.

Headquartered in London, we’re a small team of talented, creative problem-solvers who are working hard to build the most innovative financial technology possible. To date, we’ve raised $12.5m from investors like Northzone, Anthemis and Connect Ventures.

Our long term vision is to power the next era of financial innovation, and our short term mission is to grow the Open Banking economy.

And, we’re just getting started.

What you will do:

Requirements

We’re looking for people who:

Nice to haves:

What you need to send to us:

We look forward to hearing from you!


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